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  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Sr. Administrative Assistant is responsible for providing administrative support for the Chief Operating Officer (COO), VP of Account Management, and VP of Product Development and/or IDeaS team members for IDeaS programs, policies, and administrative needs.  What you’ll be doing...   • Maintain calendars and coordinate schedules, make appointments and travel arrangements. • Assist with and/or coordinate company events, client visits, catering, etc. • Create presentations according to company standards; compose and type/enter documents. • Assist department staff with administrative duties through the use of online applications. • Provide training on common office tools and applications to support employees and contractors. • Assists in performing specialized administrative duties related to the department assigned. • Assist Executive Team members as needed. • Perform general office duties such as process mail, ship material, duplicates and faxes documents, order supplies and equipment, arrange for equipment repair, keep kitchen stocked. • Serve as point of contact for internal and/or external guests. • Provide back-up support to the Front Desk and greet guests in a courteous, friendly manner; determine nature of business and follow up accordingly. • Screen telephone calls, take messages or redirects calls, and respond to routine questions. • Provide back-up to Office Manager when needed. • Keep process documents up-to-date and maintain accurate filing systems.   We Support Who You Are….   • 6+ years administrative experience with diverse responsibilities • Proven ability to understand and carry out general instructions • Exceptional organizational skills and ability to multi-task in a fast-paced environment • Excellent communication and interpersonal skills (written and verbal) • Attention to and interest in detail • Intermediate knowledge of MS Office – Excel, Outlook, Word We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! We are seeking a highly skilled and experienced Principal Technical Project Manager to oversee projects across the Product Engineering team.  Our ideal candidate will excel in managing cross functional teams and driving projects from inception through delivery, ensuring they meet or exceed stakeholder expectations in the terms of scope, quality, and schedule.  In addition to internal projects, our ideal candidate will work with vendors and clients to ensure successful implementations and rollouts of new capabilities. What you’ll be doing... - Lead deadline-driven, team-based projects within the Product Engineering organization, facilitating overall project objectives, goals, and requirements. - Collaborate with teams and stakeholders to define project scope and goals, ensuring alignment with product vision and customer needs. - Plan, prioritize, implement, and adjust delivery schedules, scope, resourcing, and quality based on project requirements and stakeholder consultation. - Negotiate resource needs and coordinate technical resources for assigned projects, including domestic and international resources. - Maintain project documentation such as plans, schedules, issue lists, risk registers, and status reports, ensuring transparency and accountability. - Coordinate and facilitate activities between team members and stakeholders to keep projects on schedule, manage conflict, and mitigate risks effectively. - Utilize methodologies, processes, project tools, and best practices to accelerate project delivery and foster continuous improvement. - Identify project dependencies and stakeholder influences, collaborating with other departments and teams to ensure seamless integration and project success. - Manage the product engineering efforts involving cross-functional teams, ensuring alignment with business objectives and market requirements. - Analyze business and systems requirements based on target markets, working closely with product management, development, and customers to deliver high-quality solutions. - Plan and prepare project launch and direct interdepartmental activities to ensure timely completion and successful product releases. What you’ll bring to us… - 10+ Years of proven experience as a Technical Project Manager - Strong proficiency with data exchange principles, including REST APIs and Flat Files - Strong proficiency with Excel and SQL for data analysis. - Experience with Confluence, Jira, and Office 365. - Knowledge of agile software development methodologies, coding standards, and code review practices. - Strong analytical and problem-solving skills, with the ability to analyze complex systems and interactions. - Proven ability to influence technical teams and roadmaps - Superior organizational skills and decision making - Proven interpersonal, oral, and written communication skills We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Know Your Rights. Also view thePay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Provides technical support for Salesforce software applications by applying knowledge of software usage, features, and functions. Routinely leverages that knowledge to resolve customer issues and influence software direction. What you’ll be doing... - Provides technical support and resolves customer issues in primary support areas. - Proactively communicates carefully and effectively with customers and experts during the problem resolution process.  Accurately documents and specifies information in the tracking system during the entire track life cycle. - Manages internal and external expectations and project pressures including coordinating/managing problem escalation activities and communications. - Routinely builds knowledge of IDeaS language and procedures, and programming skills. Applies expertise to suggest software features, and troubleshoot, diagnose and resolve software problems. - Participates in the product lifecycle with other groups/divisions to improve the quality and design of future software releases and influence product direction based on software knowledge, and customer feedback. Acts as an advocate for the customer. - Reviews product documentation and education courses for technical accuracy, consistency, and user’s point of view.  Collaborates with documentation and education staff on modifications to these deliverables. - Shares product knowledge by authoring software usage, problem, or sample notes, technical papers, technical presentations, and engaging in the SAS Communities. - Suggests, manages, and implements special projects to assist Technical Support, users, or other teams. Might undertake initiatives by using appropriate tools and techniques to benefit the business What you’ll bring to us… - Effectively communicate and work across departments within Technical Support to solve a problem - Can determine software circumventions when fixes are not feasible We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Know Your Rights. Also view thePay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Provides product line or industry/segment support for global messaging, positioning, and content creation to support sales and marketing channels, requiring close partnership with Product Management, Corporate Marketing, Field Marketing, Enablement and Engagement, and Sales Management. What you’ll be doing... - Owns the GTM product marketing activities, global positioning, and post-launch support plans - Provides input to customer acquisition strategy and customer retention strategy - Creates and directs internal and external activation of product launch plans - Defines buyer personas/target audience profiles - Identifies and creates joint solution or industry/domain positioning with key stakeholders - Provides input, reviews, and helps evolve market messaging - Partners with Sales, Account Management, and Sales Operations to support global product specific sales education and enablement - Supports the creation of market awareness for IDeaS through thought-leadership activities including articles, whitepapers, speaking engagements and involvement with key 3rd party organizations - Positions IDeaS capabilities for the general market, specific markets and/or applicable buyers which may include responses to competitive announcements and media coverage - Keeps abreast of, documents and disseminates specific industry, product, market and competitive dynamics/trends to support outbound marketing and sales enablement efforts - Responsible for product content for web collateral, printed collateral and sales tools - Performs other duties, as assigned What you’ll bring to us… - Bachelor’s degree, preferably in Business, Marketing, Computer Science, or related discipline - Five years of experience in Product Marketing, Product Management, Marketing, Sales, Consulting or related function in the technology industry - Demonstrated experience in a global SaaS domain translating complex product capabilities and concepts into hard-hitting business specific value statements - Experience creating and implementing GTM plans in a matrixed global B2B organization - Ability to articulate/translate product and service capabilities into customer issue context - Ability to identify key target audiences and from them create necessary personas who influence the buying decision - Organizational skills for managing commitments, schedules, and deadlines - Ability to map product/portfolio and customer business pains into product marketing plans - Strong interpersonal and teamwork skills - Skilled in effective communication, influencing and negotiation - Strong writing skills including the ability to translate technical information into simple, audience-appropriate language Preferred... - Working knowledge of IDeaS solutions, services, or hotel revenue management - Previous hotel or revenue management experience or the ability to learn complex hospitality revenue management concepts - Master’s degree in hospitality, marketing, business, computer science, or related discipline a plus We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The IDeaS Sr. Contracts Specialist coordinates and manages the administration of new and existing sales-based contracts with clients. Provides guidance to Sales and Client Account teams to aid in the negotiation of contracts to ensure commercial and legal terms are accurate, manageable, and align with company finance policies. What you’ll be doing... - Coordinates the review and processing of standard contracts (80% of all sales contracts) that originate in the field including the final execution of the contract document and related placement of documents in Salesforce for reference. - Reviews and assesses client contract documents for new services which often require non-routine contract management. - Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and client expectations. - Understands and assesses implications of legal and commercial contract terms on proper revenue recognition criteria. - Works closely with Sales, Finance, Legal, and other internal teams in preparing 3rd party contracts related to the company’s sales activities, which includes modifying language in contracts to track company’s established business and legal policies. - Independently analyzes unusual contractual requirements and applies knowledge of company policies and procedures to produce contract documents that meet high standards of legal protection. - Provides guidance to other Contracts staff as well as the Sales team on contract administration processes. - Periodically reviews and assesses vendor/supplier contract documents. - Performs other duties, as assigned. What you’ll bring to us… - Bachelor’s degree in business or related field, - 5+ years of contract administration experience with 2 years minimum involving supplier-side software and services agreements - Proficient in drafting and negotiating supplier-side software and services agreements - Solid understanding of basic principles of contract law - Must be flexible in order to meet needs and timelines of global clients operating in various time zones - Excellent written and oral communication and interpersonal skills - Excellent time management and organizational skills - Ability to manage a heavy workload in a multi-task environment within specified deadlines with minimal supervision - Proficient in the use of SalesForce.com, Microsoft Office suite of products (i.e. Excel, Word, Outlook), and contract-based software applications We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Campaigns and Events Specialist responsible for creation and execution of integrated marketing campaigns and events across various marketing channels (digital marketing, direct mail, social media, live and virtual events, email, etc.). This role will play a crucial role in building sales pipeline and client account retention and growth to support the AMER region. This role is focused on developing and executing marketing awareness programs and lead generation campaigns relevant to the regional marketplaces. The Campaigns and Events Specialist will partner with the AMER Field Marketing Manager as well as with sales, market development representatives, account management and corporate marketing teams to execute tactics in alignment with defined strategies. This position will be located at our Bloomington, MN, US office. What you’ll be doing... - Work in conjunction with the regional marketing leads to execute against the marketing strategy and lead generation plans, track progress in Salesforce and Pardot, analyze effectiveness and adjust for changes in the marketplace and new offerings to meet needs of the local markets. - Plan, organize, manage, analyze and report on event production, promotion, logistics and effectiveness for company-sponsored and hosted events (e.g. trade shows and exhibits, conferences, speaking opportunities and webinars). Creates and executes plans in the areas of facility/onsite support and set-up, equipment, catering, speaker care, production and distribution of materials/signage for IDeaS and third-party live and virtual events. - Plan, organize, manage, analyze and report on the impact of marketing communication campaigns for lead generation (e.g. pre & post event email and social media communications, ad campaigns, promotions). - Coordinate advertisement placements in print, electronic and PPC opportunities. - Coordinate translations and any required customization with 3rd party translation agency partner for regional marketing materials. - Analyzes data to make informed decisions for current and future events/activities/projects to validate success and make recommendations for improvement. - Initiates and nurtures relationships with internal partners, stakeholders and third-party vendors to ensure successful event/activity/project completion. - Monitors individual project expenses to keep within budget guidelines; works to minimize costs and maximize efficiency and effectiveness. - Utilizes and masters systems that enable marketing processes and campaign development. - Travel expected in order to support corporate events, when applicable. - Performs other duties, as assigned. What you’ll bring to us… - 2+ years of experience in marketing, relationship development, or sales within the business-to-business or technology industry. Experience in a specific industry, market, technology, or business initiative related to area of assignment may be substituted for experience in the technology industry. - Bachelor’s degree, preferably in Business, Marketing, Computer Science, or related discipline - Considerable understanding of business-to-business sales/marketing processes, operations, and initiatives. - Excellent customer service, organizational, and communication skills; ability to work effectively in a fast-paced, team-oriented, cross-functional customer-driven environment. - Ability to multitask, prioritize, and manage time effectively with strong decision-making, problem-solving, and project management skills. - Intermediate knowledge of Salesforce and marketing automation and/or email distribution software (i.e. Pardot, Salesloft). - Working knowledge of web conferencing software (i.e. WebEx, ON24). - Some experience in working directly with creative resources on a wide variety of online and offline tactics. - Outstanding organizational, project and time management skills. - Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members. - Strong English communication skills as well as editing, writing, and proofreading skills. - Can meet tight deadlines while staying on track toward completion of long-term projects, goals and budget. - Marketing experience specific to the hotel, hospitality or travel industry. - Experience marketing to multiple countries and across international markets. - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook). We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Our Account Management Intern will work alongside IDeaS Account Management team members and learn fundamental concepts of Account Management for a Software as a Service solution including; Account Management job roles, client segmentation and portfolio assignment, identifying and handling client concerns, sales process and sales stages in support of expansion within a client account, demand generation planning, management and collecting and leveraging data, preparation for client engagements, and more. Our Account Management Intern will have the opportunity to support high priority initiatives and engage in live activities that contribute to value delivery for our clients. What you’ll be doing... - Support demand generation initiatives by assisting with the capture of data points about our clients, identifying target accounts, and assisting in the administration of client outreach. - Help conduct proactive outbound client engagement plans. - Work with the account management team to navigate client’s corporate structure and identify decision makers, uncover critical business issues, research ways to stimulate engagement and communicate IDeaS’ value proposition. - Assist Account Managers with the administration of digital sales tools. - Use Salesforce.com to manage client account and contact records. - Support pipeline creation for growth opportunities within our client accounts. - Proactively seek out information & research using the web, industry resources, and other vehicles to stay current on industry issues/trends and competing products. - Perform other duties, as assigned. What you’ll bring to us… - Rising Junior or Senior enrolled in an accredited college or university seeking an undergraduate degree in Business, Analysis, or Hospitality Management program.\ - Work experience in a hotel or in a company that provides a software as a service offering preferred, but not required. - Computer skills in Microsoft Office (Word, Excel, PowerPoint & Outlook). - Strong verbal and written communication skills. Ability to give attention to detail, task completion, and deadlines. - Ability to work independently and with a team. - Enthusiastic/entrepreneurial. - Ability to think quickly and receive coaching. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Know Your Rights. Also view thePay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Supports definition of product vision and direction for assigned features or product areas. Delivers documentation outlining feature requirements for enhancements slotted on the product roadmap. This role collaborates very closely with development team(s) working on assigned features to ensure product development is complete per any required timelines . Role works throughout the lifecycle of new deliverables: From requirements through release notes and shadowing testing and initial properties using the capabilities. Communicates product content and knowledge to internal constituents. What you’ll be doing... - Own the definition of product requirements and roadmap definition for assigned projects/products or areas thereof. - Manage the product backlog and prioritize requirements and client enhancement requests. - Manage client-associated Product Management deliverables by scoping, creating, and updating SOWs, continually monitoring and documenting project activities and communicating project status and changes. - Collaborate with development teams to communicate backlog priorities, solution design and ensuring stories are organized and sized appropriately with the required acceptance criteria prior to execution. - Provide ongoing support to development teams when technical or functional requirement questions arise. - Acts as a liaison with key stakeholders (internal or external to IDeaS) to gather information required to continue with development efforts within agreed requirements. - Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress. - Ensures knowledge transfer of product functionality to client support teams, Marketing & Sales or Account Management, acting as an SME before and after features are rolled out. - Supports delivery of a product item, enhancement or feature assigned end-to-end – from ensuring that requirements are sufficiently defined that the item can be picked-up in a release and broken down into stories; managing development process to ensure on-time delivery and working with teams to test initial deployment to production properties and reviewing and helping to prioritize any defects that may arise. - Delivers technical, fact-oriented content for pricing, positioning and marketing or education/ support collateral. - May manage OEM/Technical provider relationships. - Run beta and pilot programs with early-stage products and samples – ensure measurement of success against defined KPIs for the project. - Performs other duties, as assigned. What you’ll bring to us… - Bachelor’s degree in a business Marketing, Engineering, Computer Science or quantitative field (other degrees will be considered). - 1+ years’ experience in Product Management, Marketing, Sales, Consulting or related function in the software/ technology industry. - Demonstrably strong ability to translate business requirements to analytical and product needs and communicate effectively to Technology, Development and Analytics teams. - Ability to understand product features and describe associated customer value. - Ability to map market and client requirements into product features. - Proven ability to influence cross-functional teams without formal authority. - Full understanding of the product management skills; ability to resolve a wide range of issues in creative ways. - Skilled in effective communication, influencing and negotiation. - Strong organizational and project management skills for managing commitments, schedules, and deadlines. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Know Your Rights. Also view thePay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! **Must be located in Minnesota** Join our cutting-edge Cloud Platform Enablement team as an AWS Cloud Platform Engineer and play a pivotal role in shaping the future of cloud-native solutions within our fast-paced environment. We are on the hunt for a passionate, experienced engineer who thrives in a dynamic setting, eager to drive the acceleration of cloud adoption and delivery organization-wide, securely, and efficiently. Your mission involves crafting and enhancing platform-based services, leveraging your deep knowledge of cloud computing, DevOps practices, infrastructure as code, and continuous integration/deployment. If you're a quick learner, a collaborative spirit, and have an insatiable appetite for new technologies and industry innovations, we want you on our team. What you’ll be doing... - Development Portal Management: - Spearhead the creation and ongoing enhancement of a central development portal, ensuring seamless access to cloud resources, tools, and documentation for developers. - Collaboration and Requirement Evaluation: - Work closely with engineering and development teams to align our platform solutions with organizational needs. - Governance and Compliance: - Establish and maintain governance frameworks to ensure cloud deployments and our platform offerings meet strict monitoring, threat management, data protection, and cost management standards. - Cloud Onboarding and Support: - Act as the primary liaison for teams navigating cloud onboarding, design, and implementation, ensuring a smooth and efficient integration of cloud resources. - Automated Delivery Workflows, Infra-as-Code, and Reference Architectures: - Develop a foundational suite of Terraform modules, GitHub workflows, and Reference architectures to streamline team onboarding and enhance service delivery. - Cloud Migration Strategy: - Design and implement robust strategies for migrating on-premises solutions to the cloud, aligning with broader organizational goals. - Trend Monitoring and Innovation: - Stay at the forefront of cloud platform engineering trends and technologies, advocating for innovative solutions that bolster organizational performance and agility. - Resource Direction and Problem Solving: - Serve as a bridge to organizational resources for teams facing challenges, ensuring timely and effective resolution. - Documentation and Knowledge Sharing: - Cultivate a knowledge-sharing ecosystem, documenting cloud infrastructure and application guidelines, best practices, and tutorials. What you’ll bring to us… - 3+ years of experience in automating and supporting AWS cloud services. - Proficiency with core AWS services (e.g., AWS Organizations, Lambda, ECS, S3, CloudFront, RDS, DynamoDB, API Gateway). - A solid grasp of cloud services, security, storage, and networking concepts. - Hands-on experience with automated CI/CD workflows in GitHub or similar platforms. - Proficiency in Infrastructure as Code tools and techniques. - Coding experience in languages such as Java, Python, Node.js, etc. - Practical experience with containerization technologies. - Linux expertise, including automation with Bash and/or Python. - Experience utilizing REST APIs and cloud service SDKs in automation scripts. - Exceptional communication skills, capable of articulating complex concepts to diverse audiences. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! Summary   Responsible for managing the implementation of customer success management strategies to increase both the effectiveness and efficiency of our enterprise support programs. Develops programming to support the company’s customer retention and renewal strategy.   Major Responsibilities - Directly manages Client Success Managers and Client Support Managers. - Determines client assignments; set and review performance goals and establishes priorities for all reporting staff - Develop procedures and guidelines to support complete client success management processes. - Serve as an advisor and resource to team members and management in all aspects of client success management skills and techniques, policies and procedures, IDeaS solutions, market trends, and formulation of resolutions and responses related to unusual complex problems and exceptions. - Assumes a leadership role in collaborating with other IDeaS departments to improve the client experience by making suggestions for process enhancements and educating their staff. - Participates with Client Success Managers, Client Support Managers and support staff in client calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies. - Monitors new staff during their initial training program period and evaluates their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate. - Keeps abreast of client success management methodologies and practices. - Delivers timely and accurate reports to management. - Performs other duties as assigned. Requirements  - Bachelors in Business, Travel Management (Hospitality), Information Management or related field. - 10+ years of experience problem solving utilizing technical and analytical resources. - 5+ years of people management  - Demonstrated success in gathering, analyzing, interpreting, and presenting quantitative and qualitative information. - Demonstrated ability to effectively allocate resources to meet departmental objectives. - Ability to manage multiple, sometimes conflicting priorities. - Demonstrated knowledge of the hospitality and/or travel sector. - Ability to work in a fast-paced global team environment. - Ability to travel as need - domestic and international  We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! As a Sr Staff Accountant, you will be responsible for management and corporate accounting responsibilities. You will maintain financial information and related reporting, while ensuring internal controls are preserved.  What you’ll be doing... - Coordinate the application of proper revenue recognition for our Software as a Service (SaaS) based business model - Prepare monthly and annual financial statements for the company’s business activities - Engage with internal functional management to analyze key drivers of revenue and expenses and provide related revenue and profit forecasts for the business to make strategic decisions - Coordinate the monthly determination of segment and product profitability in addition to company level financial results - Partner with the parent to coordinate and reconcile intercompany activity - Perform reconciliations of company financial data, research variances, and adjusts as needed - Enter, review, and/or approve financial transactions in the company’s financial system - Maintain controls over sales tax and various business tax reporting - Review and/or prepare schedules and work papers for internal auditors as required - Lead special projects and/or project teams, as assigned - Monitor compliance with company financial policies and in accordance with GAAP - Work with operational leaders to develop annual budget and related mid-year forecasts - Assist with financial and tax audits - Assist with department training of other Finance staff What you’ll bring to us… - Bachelor’s degree in finance or accounting - CPA certification preferred - Minimum 5 years of accounting experience within a global corporate environment - Minimum 3 years of revenue recognition experience, preferably in a SaaS technology business - Minimum 5 years of experience working with ERP software (i.e. Oracle, SAP, Microsoft Dynamics) - ASC 606 experience preferred - Proven ability to prepare a complete set of financial statements (B/S, I/S, Cash Flow) - Experience with multi-currency and transaction/translation - Proven excellence in written and verbal communication - Working knowledge of accounting principles and regulations - Advanced knowledge of Microsoft Excel - Ability to understand, interpret and present conclusions on financial data - Demonstrated ability to work in a leadership role and supervise staff accountants We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

Passionate people. Loyal clients. Leading solutions.   With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.   Headquartered in Bloomington, MN, with a technology center in Pune, India, and regional offices across six continents, IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.   Now we just need you!   The Sales Development Representative role is a great place to start your career with IDeaS and has the opportunity to grow within the sales team and broader IDeaS organization. The Sales Development Representative is responsible for supporting the Americas team of 7 sales reps in pursuit of their individual sales quotas. This role is focused on identifying new business opportunities in defined market segments in North America. The primary metric for success is generating qualified leads accepted by and passed to IDeaS Account Executives (sales reps). The Sales Development Representative role is a great place to start your career with IDeaS and has the opportunity to grow within the sales team and broader IDeaS organization.   What you’ll be doing - Qualify and disposition of leads generated via Marketing Programs according to target market fit and sales readiness. Ensure hand-off of Marketing Qualified Leads (MQLs) to Sales based on established criteria. - Collaborate with marketing & inside sales to execute proactive prospecting plans in collaboration with inside sales rep, and pre and post events. - Execute customer-centric prospecting campaigns into target client accounts identified by account management team. - Navigate prospective client’s corporate structure to identify decision makers, uncover critical business issues, stimulate interest, and appropriately communicate IDeaS’ value proposition. - Manage daily prospect activities that will include outbound call, emails, social selling (LinkedIn) and responding to Marketing leads. - Create a consistent experience for prospects as relationships are developed, nurtured, and maintained between IDeaS Sales and Marketing. - Achieve lead generation goals established by Area Manager of Sales and Area Vice President. - Be aware of and comply with all corporate policies. - Maintain strong relationship with Marketing and Sales teams through clear communication, follow up, and participation in product demos, meetings, and projects. - Proactively seek out information by using the web, industry resources, and other vehicles to stay current on industry issues/trends and competing products. - Participate in industry forums, such as, HSMAI. - Perform other duties, as assigned.   What you’ll bring to us - 1-2 years of related experience in a sales or customer contact position. - Specific industry-related experience (preferably in hospitality technology software solutions) is considered in combination with the above. - Demonstrated record of successful lead generation in software or business services environment. - Ability to engage in a business-oriented conversation and articulate a relevant success story or value proposition through written and verbal communication. - Ability to persuade and influence others. - Ability to quickly establish rapport with contacts in an organization in order to navigate to and/or identify the appropriate executive decision maker. - Excellent time management and organization skills. - Strong analytical/problem solving skills. - Proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook) - Working knowledge of customer relationship management systems, Salesforce.com - Ability to successfully and independently identify and resolve problems - Ability to work outside normal work hours and travel occasionally   Preferred Qualifications - Bachelor’s Degree - Bilingual in Spanish, or able to demonstrate working language proficiency. - Familiarity with popular CRM and sales automation software, such as Salesforce and Salesloft. - Familiar with hospitality and hotel industry - Extra points for familiarity with pricing, decision optimization or business intelligence concepts. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Enterprise Account Executive is responsible for new business sales of IDeaS solutions and services into enterprise top target accounts in the hospitality industry. The Enterprise AE will use a direct sales approach to research, plan, prospect, engage, and close new business with assigned accounts. This role is critical in scope and responsibility and is key to achieving company growth. Sales leadership will determine assigned target accounts. What you’ll be doing... - Builds sales for all IDeaS revenue management solutions: software, services, and consulting offerings in the assigned accounts. - Develops new business and executes strategic sales campaigns which will help grow volume, market share and profit on a value proposition basis. Identifies, qualifies, and pursues growth opportunities. - Meets and exceeds sales targets. - Plans, develops and implements the growth strategy for the assigned accounts, identifying and addressing key marketplace needs that can benefit most from revenue optimization initiatives. - Leads, grows, and provides sales and development Enterprise opportunities throughout the Americas, as well as expand to new markets and market segments. - Manages sales relationships through a full life cycle, including approach, negotiation, closure, contract support, and long-term relationships. - Conducts significant direct contact with customers and travels to customer sites. - Prepares complex quotations and proposal information as needed; works to customize quotes and proposals and to coordinate resources across divisions including contracting execution. - Utilizes salesforce.com to track activities, contacts, accounts, leads, and opportunities. - Provides regular forecast reports and updates for the assigned territory and accounts to the company. - Implements and builds upon the strategic regional marketing and sales plan, including competitive positioning of IDeaS products and solutions in the regional marketplace. - Establishes and drives growth targets across Key Performance Indicators of Profitability, Revenue Growth and Revenue Recognition ensuring all business is executed according to current policies and guidelines and within desired profitability margins. - Actively engages and supports a progressive and dynamic corporate culture within IDeaS. - Manages annual sales business plans (quotas) and monitors progress to monthly & quarterly objectives. - Tracks and analyzes the competition, market opportunities, products, and activities. - Assists in corporate lead generating activities and support of industry trade shows/events. - Engages with IDeaS internal teams to develop and deliver solutions to meet prospect requirements. - Proficient in Microsoft Excel, Word, and Outlook. - Performs other duties as assigned. What you’ll bring to us… - Bachelor's degree, preferably in Business, Marketing, MIS, Hospitality, or other relevant discipline. - 8+ years of progressive experience in a direct sales role within the hospitality or software industry with an individual quota assignment. - Demonstrated success and overachievement of value proposition sales (volume, market share growth, sales quota, competitive rank, awards, etc.) - Excellent consultative and listening skills with a strong ability to communicate across a range of diverse cultures and corporate levels, including Executive Management (C-Level) teams. - Ability to communicate complex topics in writing and verbally to users, business, and technical personas. - Superior analytical skills balanced by an ability to navigate the larger strategic picture. - Excellent organizational skills to manage multiple, sometimes conflicting priorities. - Strong business acumen with ability to translate complex business problems and identify workable solutions. - Ability to manage change and use creative alternatives to solve problems. - Knowledge of the hospitality industry, hotel infrastructure, and the technology used within hotels. - Fluency in reading, writing, and communicating in English. - Ability to successfully perform all job responsibilities remotely. - Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences. - Advanced knowledge of industry software and hardware terminology and concepts; knowledge of IDeaS solutions and services preferred. - Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan. - Ability to initiate and lead projects. - Current residency in one of the following cities: Any major US City - Ability to travel 40%. - Proficient in Microsoft Excel, Word, and Outlook. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Remote #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! The Project Manager is responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. These include coordinating the efforts of team members and clients in order to effectively and efficiently deliver projects accordingly to plan. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship. What you’ll be doing... - Direct and manage the IDeaS solution implementation from beginning to end ensuring that the system delivered will meet the client’s expectations and deliver ongoing benefits to the client. - Develop project plans and associated communication documents ensuring that all materials presented meet set format standards and convey professionalism and clarity. - Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion. - Liaise with project stakeholders on an ongoing basis to ensure successful implementation of the IDeaS solution. - Set and continually manage project expectations with clients, team members and stakeholders. - Adapt standard plans to the client’s needs and culture while maintaining the delivery standards and milestones set by IDeaS. - Assign tasks and responsibilities to appropriate personnel. - Ensure transparency and visibility to the organization is provided via Salesforce.com. - Identify and resolve issues and conflicts that may arise in a project cycle. - Identify and manage project risks, assumptions, dependencies, and critical paths. - Plan and schedule project timelines and milestones using company selected tool(s). - Track project milestones and deliverables using company selected tool(s). - Develop and deliver progress reports, requirements documentation and presentations. - Proactively manage changes in project scope, identify potential crises and devise contingency plans. - Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work. - Build, develop, and grow any business relationships vital to the success of the project and long term client retention. - Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements. - Identify and contribute to best practices and tools for project execution and management with a view to continuous improvement of the Project Management team and innovation within the processes used. - Efficiently schedule training resources, ensuring training utilization guidelines are adhered to. - Communicate customized training requirements to trainers and/or training manager to ensure client expectations are met during face-to-face training and that commitments to non-standard training formats are not made to the client without appropriate discussion with the impacted teams. - Escalate project issues that affect the License Begin Date or quality of the system in a timely fashion to the appropriate resources. - Any other reasonable duties as required by the company. What you’ll bring to us… - Bachelor’s degree in relevant field such as hospitality management or business administration or equivalent work experience. - 5+ year’s business experience with at least 2 years in a project management role. - Hospitality industry IT experience - Comprehensive and proven project management skills. - Organizational, planning, analytical and problem solving skills. - Working knowledge of project management tool(s) - Strong interpersonal skills - Ability to multi-task - Ability to work pro-actively without minimal supervision - Excellent communication skills- both written and verbal - Ability to effectively prioritize and execute tasks in a high-pressured environment - Proficiency in MS Windows, MS Project, and MS office software suite - Flexibility during times of change - Some travel may be required for the purpose of meetings with clients, or internal company meetings at other locations. - Flexible working hours may be required in order to meet project deadlines and accommodate clients in various time zones. - Ability to concentrate and be productive within a vibrant office environment. - Working knowledge of service industry preferred - com or similar CRM database experience preferred - MA or MBA preferred - Experience working with a broad spectrum of disciplines and backgrounds preferred We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Summary The Principal Client Success Specialist – Training directly supports the Client Success operations teams in achieve the strategic goals of the organization. This role leverages deep product, domain, and industry expertise to enable IDeaS teams in providing exceptional client support through product education, resource documentation, and efficient, standardized processes.   Major Responsibilities - Builds and maintains relationships with internal clients and stakeholders that characterize partnership, cooperation, and trust. - Manages and/or supports the development and execution of strategies and/or programs; Aligns scope with strategic objectives and regularly reports on status to stakeholders for assigned projects. - Manage Client Success training strategy, resources, resource allocation, and training processes. - Provides direction to support development and execution of strategies and initiatives; coordinates activities with other business units within the company; ensuring effective and efficient alignment across teams. - Develops the Client Success University strategy including course outlines, content development, cultivating case work/examples, and establishing learning tracks for: - Products, soft skills, client types, and market differences. - Creates certification and re-certification standards within Client Success University. - Provides ongoing support and maintenance of Client Success University through delivering training, monitoring usage, and tracking certifications. - Maintains knowledge of industry and revenue management best practices. - Defines and implements internal standards and best practices to foster collaboration across all areas of the organization. - Analyzes business needs, identifies gaps, investigates options, recommends courses of action, and drives implementation of initiatives related to: - Continuous improvement, enhancing the client experience, streamlining operations, and service delivery readiness and capabilities. - Reviews, analyzes, and creates processes and guidance documents to facilitate understanding and usage by the business. - Support Company-wide initiatives; SharePoint Governance and Data Retention, Metadata, IDeaS Branding, and information platforms. - Serves as primary liaison with internal teams to coordinate cross-functional learning and content development for the Client Success team for: - Internal onboarding, internal and external Client Training Programs, and content to support external IDeaS campaigns. - Translating external product and client training content for internal education.   Requirements (Knowledge, Skills, Abilities, Competencies, Education & Experience) - Bachelor's degree, preferably in Business, Marketing, Training and Development, Accounting, Computer Science or related field. - 12+ years of related work experience. - Experience in hospitality/distribution and revenue management and automated revenue management systems. - Advanced/SME knowledge of system integration data flow and capabilities. - Excellent interpersonal, oral, and written communication skills. - Good command of written and spoken English. - Excellent negotiation, facilitation, and presentation skills - Ability to manage multiple, sometimes conflicting priorities. - Excellent organizational, decision-making, and problem-solving skills. - Ability to be work independently and as part of a team. - Ability to demonstrate, communicate and document the value proposition of IDeaS products and services. - Ability to travel internationally, as needed.   Equivalent combination of education, training, and relevant experience may be considered. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! *It is a requirement for this position to be located in Minnesota* As a Technical Product Manager at IDeaS, you will play a pivotal role in driving the development and success of our analytics software products. You will collaborate closely with cross-functional teams, translate customer needs into technical requirements, and oversee the product lifecycle from ideation to delivery. The ideal candidate has strong technical skills and rich industry experience in engineering roles to be able to meet job requirements. The position demands a mix of project management, management, communication, and technical skills to lead development teams in delivery of technical projects related to data integration with external applications, backend service delivery and internal integration between services. What you’ll be doing... - Work closely with remote or onsite engineering teams to ensure alignment of internal or partner requirements to IDeaS’ roadmap. - Lead calls internally and externally, articulating the status of multiple concurrent projects for both technical and non-technical stakeholders (including at clients and partners). - Produce detailed technical documentation explaining how services or enhancements to services should be built, updated or connected in the form of requirements. - Manage delivery of new or enhancements to existing services and applications responsible for functions including data integration, user or property data management. - Supports Software Development and Quality Assurance (SDQA) teams in detailed design discussions related to meet the defined functional and business requirements. - Groom roadmap, define goals and project timelines and steward work through completion for assigned projects. - Organize all development tickets at all levels for assigned services – taking ownership for delivery of assigned items. - Act as a Subject Matter Expert and requirements leader for development teams working on assigned projects. - Comprehend product challenges and innovate solutions for achieving development objectives with greater efficiency. - Be comfortable with database queries, API communication and other common forms of data integration to support definition of requirements, designs, and acceptance tests. - Creates executive briefing documents to drive decision-making process. - Run beta and pilot programs with early-stage products and samples. - Identifies opportunities for emerging technology and business issues that present opportunities or threats to the company. - Performs other duties, as assigned. - Demonstrates a desire to learn and adapt continually, as a self-motivated individual who takes ownership of their work in a fast-paced environment. What you’ll bring to us… - Bachelor’s/Master’s degree in Engineering, Computer Science, IT, Software Development or quantitative field (Operations Research, Industrial Engineering) or similar. - 3+ years’ experience in Product Management, Product Development, Consulting or related function in the software/ technology industry - 3+ years working with SQL with the ability to write MySQL/ SQL Server queries proficiently to support investigation of data to support decision making - 3+ years working with common SQL and SQL-less data structures and algorithms - 3+ years working with common API-based integrations and common security protocols in API-based data exchanges. - Strong data analysis skills – supporting the use of data, real messages or database structure to inform decisions - Demonstrably strong ability to translate business requirements to technical needs to act as the liaison between analytics and technology-centric software development teams. - Comfort diving into technical details of integrations and analytics. - Ability to understand product features and underlying analytics and describe associated customer value. - Excellent communications skills for explaining complex processes to non-experts, clients, prospects and team members. - Proven ability to influence cross-functional teams without formal authority. - Full understanding of the product management skills; ability to resolve a wide range of issues in creative and novel ways. - Skilled in effective communication, influencing and negotiation. - Organizational skills for managing and owning commitments, schedules, and deadlines. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more:Know Your Rights. Also view thePay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.  #IDeaS #LI-Hybrid

  Smart people. Great clients. A culture that fosters innovation, teamwork and professional enrichment. These are just a few reasons why so many individuals have built long and lucrative careers with IDeaS. That next individual could be you.   Headquartered in Bloomington, MN with our Global Technology center located in Pune, India, IDeaS maintains sales, support and distribution offices in North & South America, the United Kingdom, Europe, Middle East, Africa, Australia and Asia. No matter what we're working on, our goal is to make revenue management so user-friendly, insightful, and profitable that revenue management professionals wouldn't think of going back to the old way of doing things.   Summary: As a member of the IDeaS Global alliances team you will participate in developing IDeaS global partner ecosystem to increase the value IDeaS provides to its partners. In this intern role, you will research, analyze and report on gaps and actions required to ensure IDeaS is well represented and positioned within its ecosystem. You will also conduct an analysis and report on gaps of IDeaS internal record systems and take actions to update these records. Research will be based on discussions and information provided by internal stakeholders. You will have exposure to high level leaders and meet with executives to present data revealed in your reporting.   Requirements: - Bachelors or Masters student with a major focusing on Business and/or Marketing with ability to analyze varied sources of information and synthetize findings succinctly - Experience conducting extensive research online and through interviews - Experiencing communicating information to various audiences through reports, discussions and presentations - Exposure or interest in developing skills with Client Relationship Management software like SalesForce as well as Excel and PowerPoint - Excellent ability to identify and proactively solve problems.  Want to stay up to date with IDeaS culture, products and jobs? Follow us on LinkedIn   Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. IDeaS/SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.   Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process #LI-Hybrid #IDeaS

  Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. Now we just need you! ** This person must be located in Minnesota** As a member of the IDeaS Software Development team our interns will participate in all aspects of the software development lifecycle. You will join an autonomous delivery team that is following agile methodologies in actively creating new features to enhance our revenue management products. While on our team, you will have a great opportunity to expand your technical skillset as well as work in an agile environment that believes in test-first, continuous integration and deployment.  Your team’s code will be built and deployed to serve clients in over 140 countries. What you’ll be doing... - This is NOT an intern project. You will work with team members around the world to design and test applications. - Find innovative solutions to real problems for real clients - You’ll be using some of the following technologies (depending on team placement): - Cypress SQL Server          - MongoDB            - Datadog - AWS       - API testing          - K6 - Performance             - RabbitMQ - RestAssured        - MySQL  Mobile testing tools IOS/Appium               - Selenium - Analyze user stories/requirements, design test plan, create and execute test cases. - Enhance continuous integration using Github and other in-house tools. - Under the guidance of the Lead Engineer, design and develop test tools and test strategies. - Resolve test failures due to, but not limited to, integration, cross feature impact. What you’ll bring to us… - Planned degree in Computer Science or CE (undergraduate or graduate). - Completed at least 3 years of undergraduate degree (by time of internship) in targeted program and/or have pervious related experience. - Experience with different Test Frameworks/Automation Manual either via coursework or industry experience.  - Demonstration of using technical skills outside of classroom work including TA, RA, personal projects, or previous internships. We Support Who You Are…. As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.  At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.  Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. Resumes may be considered in the order they are received. IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. #IDeaS