Smart people. Great clients. A culture that fosters innovation, teamwork, and professional enrichment. These are just a few reasons why so many individuals have built long and successful careers with IDeaS. That next individual could be you.
Headquartered in Bloomington, MN with our Global Technology center located in Pune, India, IDeaS maintains sales, support and distribution offices in North & South America, the United Kingdom, Europe, the Middle East, Africa, Australia, and Asia. No matter what we're working on, our goal is to make revenue management so user-friendly, insightful, and profitable that revenue management professionals wouldn't think of going back to the old way of doing things.
Sr. Implementation Specialist (Enterprise Project Manager) is responsible for planning, executing, and finalizing enterprise projects according to set milestones and in consideration of the departmental and company goals. These include coordinating the efforts of team members and clients to effectively and efficiently deliver projects according to plan. IDeaS Enterprise Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship.
For this role, you will have the opportunity to…
⦁ Develop and follow project plans, processes, and communication standards for the IDeaS Enterprise solution.
⦁ Prepare sample or high-level project plans to satisfy prospect-client requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches.
⦁ Conduct project post-mortems and create a recommendations report to identify successful and unsuccessful project elements.
⦁ Ensure that the product requirements are documented and agreed with the client by the appropriate IDeaS teams
⦁ Proactively manage changes in project and product scope
⦁ Identify potential risks and devise risk response plans.
⦁ Effectively communicate project expectations to team members, stakeholders, and clients in a timely and clear fashion.
⦁ Manage client expectations fully and acts as a client liaison during the client project.
⦁ Ensure transparency and visibility of the project and billing milestones to the organization is provided via Salesforce.com.
⦁ Develop and deliver project status reports, and presentations.
⦁ Build, develop and grow any business relationships vital to the success of the project and long-term client retention.
⦁ Motivate and manage project stakeholders and influence them to take positive action and accountability for their assigned work.
⦁ Communicate the role of the project manager to the project team and client by outlining authority, decision, and communication chains.
⦁ Plan and schedule project timelines and milestones leveraging the project management tools used by IDeaS and our clients.
⦁ Direct and manage the IDeaS Enterprise solution implementation from beginning to end ensuring that the system delivered will meet the client’s requirements and deliver ongoing benefits to the client.
⦁ Identify and matches skills of project team members across the organization with the project requirements and tasks; verifies that the project team members know and understand their assignments.
⦁ Identify, document, and escalate any performance issues and skill deficiencies of members of the project team to the appropriate management team.
⦁ Understand the client’s strategic and tactical objectives and anticipate how this will impact the IDeaS Enterprise Solution and the client's ability to get the maximum value from it.
⦁ Maintain an in-depth knowledge of the IDeaS Enterprise Solution and Integrations including business issues that they solve.
⦁ Leverage project management methodologies and best practices to accelerate project delivery.
⦁ Find out and adapt to the client’s project management techniques.
⦁ Any other reasonable duties as required by the company.
Do you qualify? You must have…
• Bachelor’s degree in relevant field such as hospitality management or business administration or similar
• 5 years in a project management role
⦁ Hospitality industry experience
• Working fluency in international business English (written and verbal)
⦁ Working knowledge of project management tool(s)
• Proficiency in MS Windows, and MS Office software suite
• Comprehensive and proven project management skills
• Organizational, planning, analytical and problem-solving skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Flexibility during times of change
• Strong interpersonal skills
• Ability to multi-task
• Ability to work pro-actively with minimal supervision
• Ability to work within and lead a team
⦁ Travel up to 30%
Preferences for this role include…
⦁ Hotel technology industry experience
⦁ Salesforce.com or similar CRM database experience
⦁ Experience working with a broad spectrum of project management techniques
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To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
The level of this position will be determined based on the applicant's education, skills, and experience.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.