IDeaS Sales Contract Support Specialist with recent daily (SFDC) Experience (6 month contract role)

Job Locations US-MN-Bloomington
Requisition ID
IDeaS (a SAS company)
Position Type

2020 IDeaS Logo


Smart people. Great clients. A culture that fosters innovation, teamwork and professional enrichment. These are just a few reasons why so many individuals have built long and lucrative careers with IDeaS. That next individual could be you.

Since 1989, IDeaS has been helping the world’s hospitality businesses maximize their revenue performance. IDeaS Revenue Solutions - a SAS Company, offers industry-leading pricing and revenue management Software, Services, and Consulting to the hospitality and travel industries. We've been called on by industries as far-ranging as parking, airlines, transportation and event ticketing.

Headquartered in Minneapolis, MN with our Global Technology center located in Pune, India, IDeaS maintains sales, support and distribution offices in North & South America, the United Kingdom, Europe, Middle East, Africa, Australia and Asia. No matter what we're working on, our goal is to make revenue management so user-friendly, insightful, and profitable that revenue management professionals wouldn't think of going back to the old way of doing things.


Job Overview & Requirements

This is a 6-month long contract role that will provide support in account management and sales administration and the coordination of customer documentation and management of information.  They will serve as a key resource to internal sales and account management teams regarding contracts and supportive tasks for organizational efficiencies.


For this role, you will have the opportunity to…

  • Handle day-to-day administration for sales and account management and handles the issuance in (SFDC) for established software contracts, including generation of order forms and SOW requests.
  • Work with sales and account management to ensure consistency and accuracy in customer intelligence and undertakes the management and input of information in (SFDC) and related systems.
  • Maintain knowledge of company pricing and licensing policies.
  • Review contract terms and conditions
  • Provide direct support to internal sales and account management team. Develops and maintains positive relationships with both internal and external customers.
  • Maintain thorough working knowledge of all applications, computerized systems and internal processes related to the renewal and maintenance of software licenses.
  • Support sales and account management with approved requests originating from the Finance Department to identify and resolve escalated and approved accounts receivable issues.
  • Perform other duties, as assigned.

 Do you qualify? You must have…

  • 3+ years of experience directly supporting internal and/or external customers in a sales or account management environment.
  • Comfort level working with contracts, quotes, and opportunities
  • Recent daily experience working with (SFDC)
  • Experience in MS Office tools suite (Excel, Outlook, Word and PowerPoint)
  • Strong written and oral communication and interpersonal skills
  • Strong time management and organizational skills
  • Proven ability of working on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
  • Proven business writing skills
  • Ability to work in a fast paced environment, multi-task
  • Ability to work independently but also take direction from multiple people
  • Excellent time management skills and ability to prioritize workload
  • A natural curiosity and willingness to learn

 Preferences for this role include… 

  • Hotel / hospitality experience


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Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.


SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency 


Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

The level of this position will be determined based on the applicant's education, skills and experience.

Resumes may be considered in the order they are received.


All valid SAS job openings are located on the Careers page at SAS only sends emails from verified “” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at before taking any further action.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.




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