Area Vice President, Account Management - Americas

Job Locations US-MN-Bloomington | US-MN | US-Remote
Requisition ID
IDeaS (a SAS company)
Position Type

2020 IDeaS Logo


Passionate people. Loyal clients. Leading solutions. 


With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.  


Headquartered in Bloomington, MN, with a technology center in Pune, India, and regional offices across six continents, IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization. 


Now we just need you! 


The Area VP, Account Management, Americas will manage the team that is responsible for the commercial relationships of the existing accounts as well as metrics for annuity revenue retention and sales to managed accounts. A key responsibility is managing the America’s region as well as contributing to regional sales results. This is a leadership role reporting into the Vice President, IDeaS Global Account Management. 


What you’ll be doing... 

  • Directly manage the America’s Account Management team that builds, and nurtures established relationships for existing IDeaS accounts.
  • Determine equitable territory assignments; set and review performance goals and establishes priorities for all reporting staff
  • Develop procedures and guidelines to support complete account management processes.
  • Serve as an advisor and resource to team members and management in all aspects of customer relationship management skills and techniques, territory management, policies, and procedures.
  • Assume a leadership role in collaborating with Sales Business Units and Marketing to improve the customer experience by making suggestions for process enhancements and educating their staff.
  • Participate with account managers and support staff in customer calls and presentations, goal identification, evaluation of account needs, and design of appropriate strategies.
  • Monitor new staff during their initial training program period and evaluate their skills throughout the program based on training objectives; identifies internal training needs and makes recommendations where appropriate.
  • Keep abreast of customer relationship management methodologies and practices.
  • Deliver timely and accurate reports to management.
  • Educate on IDeaS go-to-market strategies and resources to execute local tactics to create and win opportunities for IDeaS products and solutions
  • Professionally represent IDeaS in the marketplace
  • Determine equitable territory assignments; set and review performance goals and establishes priorities for all reporting staff
  • Develop procedures and guidelines to support complete territory account management processes.
  • Perform other duties, as assigned.

What you’ll bring to us… 

  • 15+ years of progressive experience within account management, business development/sales professional specifically within consultative sales involving enterprise software.
  • 5+ years of senior leadership role.
  • Bachelor's degree, preferably in Hospitality, Business, Marketing, Computer Science, or related field.
  • Demonstrated management skills in account management and sales organization.
  • Demonstrated understanding of strategic retention and sales techniques and principal’s, specifically in the hardware and software industry, as well as selling to Fortune 500 companies and/or large governmental institutions.
  • Demonstrated negotiation skills.
  • Demonstrated ability to effectively allocate resources to meet annuity and sales objectives.
  • Knowledge of corporate/government software and/or hardware acquisition cycles and buying influences preferred.
  • Demonstrated knowledge of hospitality market segments.
  • Strong oral communication skills; demonstrated project leadership skills.
  • Ability to work and learn independently; demonstrated ability to interact productively with all levels of staff.
  • Ability to travel up to 50%

The icing on the cake would be…

  • Hotel / Hospitality experience
  • Experience in a SaaS or software company

We Support Who You Are…. 

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.   

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.   


Additional  Information: 
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. 

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency 

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above. 

The level of this position will be determined based on the applicant's education, skills and experience. 

Resumes may be considered in the order they are received. 
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. 

 #LI-Remote #LI-Hybrid




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