IDeaS Client Relationship Management Intern (In Office or Remote)

Smart people. Great clients. A culture that fosters innovation, teamwork and professional enrichment. These are just a few reasons why so many individuals have built long and lucrative careers with IDeaS. That next individual could be you.

Since 1989, IDeaS has been helping the world’s hospitality businesses maximize their revenue performance. IDeaS Revenue Solutions - a SAS Company, offers industry-leading pricing and revenue management Software, Services, and Consulting to the hospitality and travel industries. We've been called on by industries as far-ranging as parking, airlines, transportation and event ticketing.

Headquartered in Minneapolis, MN with our Global Technology center located in Pune, India, IDeaS maintains sales, support and distribution offices in North & South America, the United Kingdom, Europe, Middle East, Africa, Australia and Asia. No matter what we're working on, our goal is to make revenue management so user-friendly, insightful, and profitable that revenue management professionals wouldn't think of going back to the old way of doing things.

Love the hospitality industry but wanting to let go of property operations stress? Are you seeking exposure to a wide range of multi-national hotel chains? If you have a passion for training and technology solutions, IDeaS has an exciting opportunity for your consideration!

Now we just need you!

As a Client Relationship Manager Intern, you will be supporting our Client Relationship Management team. The Client Relationship Manager (CRM) provides clients with guidance bringing innovation and clarity to the client's experience of working with IDeaS and IDeaS solutions. With the highest quality service and support to clients at the corporate and property level, the CRM develops and maintains a strong ongoing partnership with each assigned client, ensuring strong adoption of the IDeaS solution(s).

For this role, you will have the opportunity to…

• Support the CRM team in managing a subset of Clients once the implementation phase is completed, which includes increasing Client adoption and high levels of Client satisfaction.
• Effectively communicate application features and product information for new releases and facilitate their adoption with clients.
• Pro-actively identify insights, business trends, system configurations or system outputs which impact the client’s business success. Collaborate with the client if any of these elements requires additional focus. Effectively persuade clients to make changes where required to achieve optimal results.
• Identify best practices for clients and syndicate across assigned client portfolio. 
• Collaborate closely with cross-functional teams at IDeaS to drive better results.
• Perform other duties as assigned.

Do you qualify? You must have…

• Current enrollment in an accredited degree program in Hospitality, Business, Statistics, or related industry
• Strong interest in Revenue Management
• Ability to gather, analyze, interpret, and present quantitative and qualitative information.
• Organizational skills for managing commitments and deadlines
• Strong interpersonal and teamwork skills
• Excellent written, verbal, and interpersonal communication skills
• Ability to intern with IDeaS for 6-12 months. 

Preferences for this role include… 

• Any experience in the hospitality sector

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Additional Information:

To qualify, applicants must be legally authorized to work in the United Kingdom and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency 

Resumes may be considered in the order they are received.

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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